The COVID-19 pandemic has had far-reaching effects on Air Navigation Service Providers (ANSPs) worldwide and we are yet to understand the full extent of the impact. Traffic levels have significantly reduced and, with them, ANSP revenue has fallen. However, Air Traffic Service (ATS) operations continue to support the state and regional response to managing the crisis on a full-time basis. So, ANSPs are faced with the challenges of protecting frontline staff from infection while continuing operations to provide essential services for cargo, repatriation, humanitarian and emergency flights.
By Isabel Franke-Chaudet, Principal Consultant, Helios