The growth in mobility has deeply transformed its nature and organization: dispersion of flows, routes and destinations, dissociation of rhythms, expansion of operational areas, fragmentation of leisure time, blurring the lines between professional and personal life, rise of teleworking since the lockdown, unpredictability and opportunism in decision-making...
Egis incorporates a societal vision, aligned with its purpose, taking into account lifestyle changes, new work and leisure practices, aiming to reconcile both personal and professional spheres with the quest for individual productivity and personal time. New choices have emerged between chosen and obligatory time, including environmental awareness, climate urgency, and paradoxically more individual practices.
Many passenger information and ticketing solutions exist on the market; the concept of MaaS (Mobility as a Service) claims to be the synthesis of the evolution in mobility "consumption", public transport offerings, and those from private initiatives. Henceforth, the vision of mobility matters more than the technology of each individual solution. Governance is at the heart of privacy and individual freedoms protection. It alone guarantees the success and sustainability of implemented solutions.
Ubiquitous information: everywhere, all the Time, on all devices
In daily or seasonal mobility, multi-accessibility becomes the foundation of each user’s individual organization. As situations diversify and become more complex, new access channels become necessary. Egis focuses on the architecture of information to ensure that all platforms remain coherent.
Multimodality and intermodality in transport shape mobility organization and encourage the aggregation, articulation, and even pooling of databases. On a territorial scale, the customer no longer belongs to a single transport operator. The customer is shared. The role of the Mobility Organizing Authority is thus strengthened. Egis supports the Authority with upstream consulting, project assistance, or as an independent system designer-operator from the operators.
Aligning with the demand for hyper-choice
User expectations are multiple and changing: they demand hyper-choice that accounts for unpredictability. This leads to establishing real-time information as the only reference. Egis positions itself as a mobility content operator to offer the most intuitive access to information possible, avoiding "engineer’s tricks" by adopting the KISS (Keep It Simple and Stupid) design method.
Changes in routes become a system: that of the freedom to "move" and the demand for reliable forecast information. Travel services are no longer understood without contextual, up-to-date, personalized, and even short-term predictive information for my-very-own-journey-right-now.
Dematerialization of ticketing for seamless mobility
Transport Organizing Authorities (AO) have always wanted to facilitate mobility in their territory regardless of transport operators, inducing costly system interoperability. Gradually, ticketing is moving towards distributed rather than centralized and proprietary intelligence. The added value of terminals (validators, charging stations...) migrates to mobiles and the network. A digital revolution is taking place, with better knowledge of individual origins-destinations since linked to mobiles. A new economic model for authorities, ticketing companies, and integrators remains to be defined as the major investment is no longer in hardware. It's an opportunity to introduce tariff variations to induce new sustainable mobility consumption behaviors.
The challenge of mastering mobility flows
Encouraging collective and active mobility through "hyper-information" and flexible, modifiable pricing policies becomes the ambition of new approaches undertaken by Organizing Authorities. The goal is to master mobility flows so that users no longer suffer inconveniences but, on the contrary, rediscover the use of public transport. Egis thus promotes chosen and sustainable mobility rather than endured mobility.